If you’re running a Shopify store, you’ll need to set up channels for customers to communicate with you.
For a variety of reasons, customers may desire to contact your company. It could be to ask you questions about items and services they’re interested in or to find out how their orders are progressing. You may add a contact form to your online store or provide contact information for your company on a web page. Set up a live chat or a messaging service if you want to be more interactive.
It’s impossible not to think about WhatsApp when it comes to chats, given that it’s the most popular instant messaging program with over 2 billion members all over the world.
WhatsApp is almost certain to be used by your customers. As a result, using Social Proofy to communicate with your Shopify customers via WhatsApp is a fantastic idea.
Social Proofy’s WhatsApp widget is the simplest way for your website visitors to send you a message and get their queries answered. In one of the most comfortable messengers, be ready for visitors at all times. Set start-chat triggers, write your own welcome message, choose icons, and more. Embed chat on your site and choose it to display on specific pages or for specific groups of people. You can communicate with your customers at any time and from anywhere using Shopify WhatsApp chat.
Where can I publish the widget
The widget can be pasted on all of your website’s pages or just the ones you want. If you don’t want the live chat on particular pages, you can exclude them.
What benefits will it provide for me?
The widget will make it easier for additional clients to contact you with questions, requests, or problems. This could assist increase the number of leads and sales. Furthermore, prompt responses and a personal approach will improve the quality of your customer service.
What do I need in order to integrate Whatsapp Chat into my website?
To get started with the widget, you only need two minutes of your time. The procedure is simple, free, and does not require any coding.
Click here to add Whatsapp Chat to your website.