Social Proof: How to use psychology in digital marketing strategy
Social proof has the potential to help your company develop and sell more quickly. Check out our dedicated post on marketing psychology to learn more about additional psychological impacts that are crucial for marketing.

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How skeptical are people of advertisements? Most digital marketing tools have low levels of trust outside of websites. This means that, no matter how important your marketing activities are for customer acquisition, the bulk of consumers will be skeptical of them. Consumers trust recommendations from people they know 91 percent of the time, and customer opinions made online are trusted 70 percent of the time. Needless to say, consumers’ perceptions of paid web advertising and suggestions from common consumers are vastly different.

What is the rationale for this? It’s because of social proof, psychological phenomena, and incorporating it into your acquisition strategy is now more important than ever.

What is the definition of social proof?

Individuals replicate other people’s behaviors, which is referred to as “informational social influence” in social and psychological terms. It’s what causes the “buzz” that comes with success and how popularity comes in waves.

When a person is unsure of how to behave, this effect arises. In this situation, individuals will frequently look to others for guidance on how to act appropriately. When someone is undecided about whether or not to trust something or believe someone, the same concept applies. Even our preferences and decisions are influenced by social proof. What is the significance of social proof?

In any plan, social proof is crucial. Social proof can also help your company sell more products. Social proof might also help you sell more. It has the potential to help your company develop and sell more quickly.

Check out our dedicated post on marketing psychology to learn more about additional psychological impacts that are crucial for marketing.

Sources of social proof

Customer-generated social evidence in the form of reviews or testimonials

Experts: A recommendation from a subject matter expert

Certifications: When you have received authoritative and trustworthy clearance from an organization or firm, such as “FDA approved.”

Crowds: A vast number of people who have utilized your goods, for example, “millions of copies sold.”

Celebrities: Endorsements or mentions from celebrities or influencers provide social evidence.

Friends and family – Referrals from friends and family

What is the best way to use social proof in marketing?
There are three main ways to employ social proof in digital marketing of customers with your marketing strategy to show off your happy customers to potential customers. You already know that customers like your brand and products or services, so this is a simple marketing strategy.


Customers generally write extremely small pieces of descriptive text about products in customer reviews. You can ask for reviews on the product page or send an email to your customers asking for comments. You can simply see the reviews in the Google results by incorporating microformats. You’ll add more content to your site to offer your product more value, and if you use micro formatted reviews, your reviews will even appear in Google search results.


To acquire a testimonial, you must either provide exceptional service or establish a strong client relationship. To get one, you’ll need a substantial sum of money. Because their intensives are more difficult and sophisticated to obtain, they are also more powerful in the eyes of potential clients. Testimonials are similar to reviews in that they are created and submitted by your consumers.

Content created by users

Incorporating a branded hashtag encourages consumers to share their experiences with your brand, which may then be shown on your social media pages. You can share UGC and tag the original poster on your brand’s account. This strategy works on practically any site, but Instagram is the most popular.

Marketing with influencers

Celebrity endorsements have been around for hundreds of years. In our society, a well-known public figure’s endorsement carries a lot of weight. Today, a large portion of that influence comes from well-known social media celebrities with a large following. This strategy primarily entails paying influencers to feature your business in their images.

Girls on the go

In digital marketing, leveraging influencers is an example of using social proof. Viewers are interested in seeing what items and services these people wear, use, and adore, so they follow these influencers. Influencer marketing is used by businesses in the form of collaborations, PR packages, and barter.


Integration is another type of social proof. These are typically SaaS tools that seek to make it easier for their customers to use other services that they already use. It also encourages consumers to try out the other platforms and become customers. Calendly, for example, has a Slack integration. Calendly announced their new integration on Twitter, and Slack afterward retweeted it.


Affiliations are a more straightforward sort of social proof, and you can typically receive them without asking. This occurs when your company is linked to another company, person, or organization.

Showing the logos of high-authority sources on your website is a form of social proof. You may also offer trust badges to make users feel more at ease in your establishment.

Real-time data is displayed in the statistics. Showing your visitors how many other users are browsing the website, purchasing the product, or sharing it on social media is one of the most effective types of social proof. This can also be used to show the number of things sold, clients served, and so on.

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